Hero Technical Solutions

Zoho Finance Plus: An Introduction

By Kai Harris

Here at Hero Technical Solutions, we are all about progress. And that's one of the many reasons we love Zoho!


Over the past few years, Zoho noticed that companies’ interaction with their customers had evolved. However, traditional CRM software hadn’t. So, they brought you Zoho CRM Plus — an end-to-en...

07.11.18 04:17 PM - Comment(s)

How Can Zia Help Your Business?

By Kai Harris

Often, while wondering what, how, or even when to do something, we wish someone would just TELL us the answer. Zia (the AI-driven sales assistant for Zoho CRM) has those answers, at least for your CRM. Zia spent the last year learning what activities and patterns govern a sale and she’s ev...

31.10.18 10:40 PM - Comment(s)

5 Key Sales Reports for a Winning Team

By Kai Harris

Sales is a metrics-driven contact sport. By tracking the right metrics, you’ll be able to analyze trends in your results with more clarity. By doing so, you will be able to focus on the best sales opportunities in the pipeline and set your sales team up for success.


So, what are the metrics you shoul...
17.08.18 02:25 AM - Comment(s)

How Will Gamescope Fit in my Business?

By Kai Harris

In our previous post, we introduced Gamescope: a feature in Zoho to increase sales team performance by increasing engagement.


Now, it’s time to take it one step further. You know what Gamescope is… but, how will it work in your business?

In sales, it’s all about balance. If you are a salesperson, clos...
16.08.18 08:51 PM - Comment(s)

Work Hard, Play Harder?

By Kai Harris



Salespeople love the challenge of landing the next big deal: discovering the lead; building the relationship; beating the competition; negotiating the terms; signing the contract. It’s fast-paced, high-stakes work.


Sales teams are competitive by nature. Games are the perfect platform to encourag...

16.08.18 08:30 PM - Comment(s)

Can Going Slower Help You Sell Faster?

By Kai Harris

In the sales industry, we are all extremely conscious of time. Especially when it comes to taking too much time. Chances are, we've all heard complaints about sales not being as fast as before, support tickets taking longer to close, and marketing campaigns not fattening the sales pipeline in the bl...
06.07.18 08:57 PM - Comment(s)

Does Your Sales Process Help You Win?

By Kai Harris


Have you ever visited a business and you can't figure out how they are still in business? Like the popular restaurant where the food is delicious, but the service isn't always great? Or your favorite hair salon, where you love the stylists, but sometimes the wait is unbearable?


Why is it that these p...

28.06.18 02:14 AM - Comment(s)

How Will My Business Benefit With Blueprint?

By Kai Harris

In our previous post, we shared four incentives of the Zoho CRM + Blueprint integration. But now, let's take a quick step backward, to provide a clearer picture of Blueprint. Sales leaders put time and effort into defining, planning, and setting up their sales process. But most of them stop there an...
20.06.18 08:21 PM - Comment(s)

4 Benefits of Integrating Blueprint + Zoho CRM

By Kai Harris

We recently presented at the Zoho Toronto User Group, and one of our topics was Blueprint in Zoho CRM. So, we thought -- what better topic to blog about? Blueprint is a newer feature of Zoho CRM that has recently been revised to make it more user friendly. Blueprint will not only help you efficientl...
12.06.18 11:23 PM - Comment(s)

5 Not-As-Fast Ways to Even More Inbound Leads

By Kai Harris

In our previous post, we provided 5 fast ways to attract more inbound leads. Now, let's take it a step further. If you've mastered those steps, then we invite you to check out these not-as-fast but potentially more effective ways to earn even more inbound leads.


1. Webinars.

Webinars are an extremely...
19.04.18 01:17 AM - Comment(s)