Hero Technical Solutions

Zoho Finance Plus: An Introduction

By Kai Harris

Here at Hero Technical Solutions, we are all about progress. And that's one of the many reasons we love Zoho!


Over the past few years, Zoho noticed that companies’ interaction with their customers had evolved. However, traditional CRM software hadn’t. So, they brought you Zoho CRM Plus — an end-to-en...

07.11.18 04:17 PM - Comment(s)

How Can Zia Help Your Business?

By Kai Harris

Often, while wondering what, how, or even when to do something, we wish someone would just TELL us the answer. Zia (the AI-driven sales assistant for Zoho CRM) has those answers, at least for your CRM. Zia spent the last year learning what activities and patterns govern a sale and she’s ev...

31.10.18 10:40 PM - Comment(s)

Zoho Toronto Meetup: September 2018

By Kai Harris

Zoho Toronto User Group brings together Zoho users and prospects from in and around Toronto. This offline user group complements the Zoho online community, and consists of a series of workshops and group discussions to promote the sharing of knowledge and exchanging of ideas.


These meetups are great ...

18.09.18 11:52 PM - Comment(s)

How Can You Make The Most of Zoho CRM with Reports?

By Kai Harris

In our previous post, we shared 5 key sales reports for a winning team, and we mentioned that Zoho CRM will allow you to track all those metrics. Now in this post, we will show you how!


Keeping track of activities handled by sales reps—the tasks, events, and calls made to prospects—is a crucial aspec...

18.09.18 11:45 PM - Comment(s)

5 Key Sales Reports for a Winning Team

By Kai Harris

Sales is a metrics-driven contact sport. By tracking the right metrics, you’ll be able to analyze trends in your results with more clarity. By doing so, you will be able to focus on the best sales opportunities in the pipeline and set your sales team up for success.


So, what are the metrics you shoul...
17.08.18 02:25 AM - Comment(s)

10 Simple Social Media Hacks for Sales

By Kai Harris

These days, everyone is either on social media or talking about social media. We’ve all figured out by now that having a strong social media presence and fostering an active community of followers is imperative for sustainable success.


However, this level of social media “fame” is not achieved overni...
16.08.18 09:21 PM - Comment(s)

How Will Gamescope Fit in my Business?

By Kai Harris

In our previous post, we introduced Gamescope: a feature in Zoho to increase sales team performance by increasing engagement.


Now, it’s time to take it one step further. You know what Gamescope is… but, how will it work in your business?

In sales, it’s all about balance. If you are a salesperson, clos...
16.08.18 08:51 PM - Comment(s)

Work Hard, Play Harder?

By Kai Harris



Salespeople love the challenge of landing the next big deal: discovering the lead; building the relationship; beating the competition; negotiating the terms; signing the contract. It’s fast-paced, high-stakes work.


Sales teams are competitive by nature. Games are the perfect platform to encourag...

16.08.18 08:30 PM - Comment(s)

Can Going Slower Help You Sell Faster?

By Kai Harris

In the sales industry, we are all extremely conscious of time. Especially when it comes to taking too much time. Chances are, we've all heard complaints about sales not being as fast as before, support tickets taking longer to close, and marketing campaigns not fattening the sales pipeline in the bl...
06.07.18 08:57 PM - Comment(s)

Does Your Sales Process Help You Win?

By Kai Harris


Have you ever visited a business and you can't figure out how they are still in business? Like the popular restaurant where the food is delicious, but the service isn't always great? Or your favorite hair salon, where you love the stylists, but sometimes the wait is unbearable?


Why is it that these p...

28.06.18 02:14 AM - Comment(s)