Hero Technical Solutions

5 Key Sales Reports for a Winning Team

By Kai Harris

Sales is a metrics-driven contact sport. By tracking the right metrics, you’ll be able to analyze trends in your results with more clarity. By doing so, you will be able to focus on the best sales opportunities in the pipeline and set your sales team up for success.


So, what are the metrics you shoul...
17.08.18 02:25 AM - Comment(s)

Can Going Slower Help You Sell Faster?

By Kai Harris

In the sales industry, we are all extremely conscious of time. Especially when it comes to taking too much time. Chances are, we've all heard complaints about sales not being as fast as before, support tickets taking longer to close, and marketing campaigns not fattening the sales pipeline in the bl...
06.07.18 08:57 PM - Comment(s)

Does Your Sales Process Help You Win?

By Kai Harris


Have you ever visited a business and you can't figure out how they are still in business? Like the popular restaurant where the food is delicious, but the service isn't always great? Or your favorite hair salon, where you love the stylists, but sometimes the wait is unbearable?


Why is it that these p...

28.06.18 02:14 AM - Comment(s)

6 Habits That Turn Prospects Away

By Kai Harris

Being excited about selling your product or service is a good thing. But too much excitement can make it easy to fall prey to bad habits instead of making a smarter, more innovative pitch to your prospects. 

Sales reps only get one chance to sell – and the choices you make can eit...
14.03.18 08:17 PM - Comment(s)

5 Things You Learned in Kindergarten That'll Help With Leads

By Kai Harris

Remember kindergarten? That great place where we were all free to explore, play, and be whoever we wanted to be? Well, turns out kindergarten is more than just a fond memory of the past. Many of the lessons we learned in kindergarten can help us be stronger in our business; specifically when it come...
14.02.18 10:55 PM - Comment(s)

6 Sales Cartoons Guaranteed to Brighten Your Day

By Kai Harris

If you are in sales -- or even if you are not -- you will love these hilarious cartoons. And while these cartoons may be delightful, they can also teach us some important lessons about effective sales and the sales process. Enjoy!

1. Ever attended a sales training, and the theme seemed to be off...


2....
25.01.18 03:52 AM - Comment(s)

One Tweak to Double Web Results

By Kai Harris

If you are in sales, chances are you already know that lead response time matters. The fact is, lead response time (the exact time it takes you to follow up with a lead that has contacted your business) can either make or break your sales. As many researchers have shown in various studies,
 ...
15.12.17 09:52 PM - Comment(s)

4 Easy Steps to Integrate Office 365 and Zoho CRM

By Kai Harris

If you're using the cloud-based Office 365 offering from Microsoft, you should consider setting up integration between Office 365 and Zoho CRM.   This is a two part post - in the first we covered what exactly the Office 365 and Zoho CRM integration does; now, in part two we'll gu...
08.07.17 12:04 AM - Comment(s)

Work Smarter: Office 365 and Zoho CRM

By Kai Harris

Recently, we wrote a post about using G Suite in Zoho CRM.  We love the Zoho CRM and G Suite integration and are big fans of it, but also realize that Office 365 is an option that is growing in popularity.  If you're using this cloud-based offering from Microsoft, you should consider setti...
29.06.17 12:20 AM - Comment(s)

Using G Suite in Zoho CRM

By Kai Harris

Many of us use G Suite (formerly known as Google Apps or Google for Business) in our business as a platform for collaboration. Whether it's Gmail for company emails, Google Docs and Sheets to collaboratively create and edit documents, or Google Drive to share information quickly and e...
22.06.17 04:45 AM - Comment(s)