One of the great things about the CRM software we work with is the ability to customize it to suit your business. With no programming required, fields can be added to your database to track as much or as little information as you need.
We never want one of our customers to change their business processes to work around the software – we want the software to work the way your process does.
At Hero, one of the things we do very well is take an understanding of what your business does and how it works and marry it with the abilities of the software, whether it is the contact manager Act!, Microsoft CRM Online, or Zoho.
To customize your database, you can work with us and we can do the customization for you, or we can provide training to quickly get you up to speed on how to customize your system yourself.