Custom ACT! and CRM Software Development

When business demands even further customized tools to get the job done

Both ACT! and Microsoft CRM are flexible software packages that can be tailored to the specific needs of your business. They offer great flexibility and often meet all of your business requirements for your ideal software solution.

In some cases, you need more specific tools for your job and what you need may be very unique or complex. Our consultants can discuss your needs and determine if custom programming will provide an appropriate solution. Hero Technical Solutions has been developing custom software to extend the functionality of ACT! and Microsoft CRM for the last eight years.

Custom development will typically go through the following steps:

  • Tell us what it is you’d like to have done and we’ll make sure there isn’t already something out there that will do what you need without custom development
  • We’ll ask you lots of questions, refine the process of what the tool will do, and work together to write a specification for the development
  • Once we’re in agreement on a specification and price, we’ll get to work and write the software
  • After development is complete, we’ll install the custom work, make sure everything is operating smoothly, and then give you some time to make sure it’s exactly what you asked for