ACT! and CRM Services & Solutions

At Hero Technical Solutions Inc. we provide a full range of services from meeting with you and asking the right questions through to ongoing support. The best solutions start with a discovery process (often called a needs assessment) where we work with you to understand your problems, desired results, and issues in order to build a master blueprint for you.

We also offer services “a la carte” if you’re already working with software and need some expert help to get the job done quickly.

 

Core Services

Discovery Process

Get expert help right from the start and work with us to create a plan

Discovery Process →

Implementation and Support

Implementation done the right way, the first time, and with ongoing support from dedicated experts

Implementation and Support →

Database Customization

Customize the CRM database and user experience to work the way you do and get what you need to take business to the next level

Database Customization →

Training Services

On site or online, customized training helps you ensure user adoption and see immediate benefits

Training Services →

Custom Development

If the exact function you need isn’t part of the “out of the box” software, we can develop a creative custom solution

Custom Development →

Solutions that Fit

We work with and are certified on Zoho CRM, ACT! (by Swiftpage), and Microsoft Dynamics CRM.

Expertise in three different products from three different vendors, with both cloud based CRM and on premise offerings geared towards different business needs means that nine times out of ten we are able to provide a solution that fits the bill and is cost effective.

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