In the sales industry, we are all extremely conscious of time. Especially when it comes to taking too much time. Chances are, we’ve all heard complaints about sales not being as fast as before, support tickets taking longer to close, and marketing campaigns not fattening the sales pipeline in the blink of an eye. Though fast transaction times are important, it’s unfortunate that turnaround time has become one of the premier ways to measure success.
Closing a ticket in under a minute might be considered excellent work by a customer support agent, but the fast-yet-generic approach is never going to elicit the same response as a considered, well-researched message. Giving an impersonal sales pitch to thousands of leads or sending generic emails across multiple marketing campaigns will never sustain your conversion rate.
So, what does work? Here’s how SLOWING DOWN can help your sales, customer support, and marketing teams to sale FASTER! Continue reading
Have you ever visited a business and you can’t figure out how they are still in business? Like the popular restaurant where the food is delicious, but the service isn’t always great? Or your favorite hair salon, where you love the stylists, but sometimes the wait is unbearable?
Why is it that these popular businesses can perform extremely well on some days (or in some areas), but fail on the rest? When the only way the orders get from the server to the kitchen is with a shout, or when the only way stylists know they have appointments is by memory: the process itself is the problem.
And it’s not an uncommon one. If you’ve got multiple customers complaining about the same issues, or if you’re losing more deals than you’re winning but don’t know why, here are some tips that might help. Continue reading
In our previous post, we shared four incentives of the Zoho CRM + Blueprint integration. But now, let’s take a quick step backward, to provide a clearer picture of Blueprint.
Sales leaders put time and effort into defining, planning, and setting up their sales process. But most of them stop there and don’t see if the process is followed through. The challenge isn’t only to define the process, but also to make sure every rep complies with each step.
That’s where Blueprint for Zoho CRM comes in! Blueprints in Zoho CRM act as plans for your sales processes, helping your sales teams in more than one way. Here are a few of our favorite ways that Blueprint guides the sales process. Continue reading
You probably know that CRM success starts with your sales process. A process is only effective when it’s adhered to, and when you know how each part is performing. But as your business grows, knowing if your process is implemented exactly as you’ve designed it can be a challenge. This is where Blueprint comes in!
Here are four ways that Blueprint will benefit your business by streamlining your sales process in Zoho CRM. Continue reading
If you are new to Zoho CRM, you may have noticed that there are several ways to label stuff in CRM. And you may be wondering where to put different info in Zoho CRM. Perhaps you are migrating from another CRM system with different terminology, or maybe you are new to using a CRM app. Either way, we can help!
Here is our simple guide to understanding some of the modules (tabs) – Leads, Accounts, Contacts, Deals – in Zoho CRM. Continue reading
In our previous post, we provided 5 fast ways to attract more inbound leads. Now, let’s take it a step further. If you’ve mastered those steps, then we invite you to check out these not-as-fast but potentially more effective ways to earn even more inbound leads. Continue reading
Each month, we post blogs on our site featuring a wide variety of topics. We share posts that highlight our favorite tips, insights, and trends in the CRM industry; videos that offer both product tutorials and step-by-step instructions; and posts that focus on general business strategies / etiquette.
In a nutshell: our blogs are all different! Meaning: you don’t want to miss a single one.
But, if you did miss one, never fear. We have compiled this review of last month’s blogs, which will tell you everything you need to know about those posts. And we’ve included links, if you want to check them out! Continue reading
A steady flow of leads is an essential component to getting (and keeping) your business running. For this reason, marketers spend a significant amount of time, effort, and resources planning campaigns and content that will generate new leads who will eventually turn into paying customers. Easy enough, right? But — how is this actually done?
Read more to learn five fast ways to improve your lead generation process and get more inbound leads. Continue reading
Being excited about selling your product or service is a good thing. But too much excitement can make it easy to fall prey to bad habits instead of making a smarter, more innovative pitch to your prospects.
Sales reps only get one chance to sell – and the choices you make can either make or break a deal. So, how can you turn your next client meeting or cold call into a positive experience for you and your brand, instead of turning your prospects away?
Read more to learn the six sales habits to avoid when speaking with prospects. Continue reading
It is easy to find articles online about creating and following a CRM budget. We all know that CRM costs should be evaluated when deciding on how to implement CRM, and which system to choose. But what if you set a budget, and follow the budget so well that you still have some money leftover?
What are the most strategic ways to use leftover money from your CRM budget — in a manner that adds value? We have given it some thought, and come up with this list of seven savvy ways to spend your leftover CRM budget. Continue reading