About Hero

Our clients achieve greater levels of organization and effectiveness, leading to happy customers, better service, and more sales.

Hero Technical Solutions provides businesses with contact management solutions to help them effectively track, share, and analyze information about their customers and clients. We provide general consulting, needs analysis, implementation services, database customization, software development, and worldwide technical support.

Our focus tends to be helping small and mid-size businesses transform the way they work by implementing creative technical solutions to business problems by listening to client needs followed by drawing on skills and effective tools. Through these solutions, our clients achieve greater levels of organization and effectiveness, leading to happy customers, better service, and more sales.

The Team

Len Kamerman

Len Kamerman has been working with CRM systems since 2002 and is well versed in Act!, Zoho CRM, and Microsoft CRM.  After working with Act! for four years, Len started Hero in 2006 and then branched into additional CRM products as the market changed and needs of his customers demanded alternatives.  He has completed hundreds of deployments and set up thousands of users with customized CRM software.  Len focusses on designing solutions with businesses across North America that integrate with the CRM products that Hero supports and is the certified trainer on staff.

Ahsan Khalid

Ahsan Khalid is a master of all things technical and takes care of the bulk of support calls and assists with implementatino.  He is also well versed in custom development to help our customers extend their systems to do things far beyond what CRM software is capable of out of the box.